We stand behind our products and we want you to be 100% satisfied with True Esscents by LA. If for any reason you’re unsatisfied or your product is damaged, simply return your product(s).

• Complete the return form enclosed with your invoice.
• Enclose the return form inside the box and keep the invoice for your records.
• Pack items safely for shipping and affix a shipping label to the address below:

True Esscents by LA
9010 Marley Drive
Randallstown, MD 21133

• All packages must be sent through a traceable and insurable method. Return shipping fees are non-refundable. Keep the tracking information until your return has been processed.
• All returns will be credited to the original form of payment (excluding shipping and handling charges).